Covid 19 New Protocol and Procedures for Seeking Serenity Holistic Therapies


The following information is the reopening plan for Seeking Serenity, to ensure it is a safe environment for you to return. I have followed advice from, NHBFand the NHS in order to produce a risk assessment that ensures I will be able to open safely and for you to feel confident and safe when returning to Seeking Serenity.


  • I have completed the necessary training to be Covid safe.

  • Clients will be required to complete a client disclosure 48 hours prior to your treatment, this will be sent electronically with consent required and sent back to myself prior to your treatment.

  • I will need your contact details for the Track and Trace system, this will be under the GDPR regulations.

  • If you or a member of your household have any symptoms of coronavirus, please cancel your appointment and we will reschedule.

  • I will be wearing PPE; you will be required to wear a face mask. Please provide your own.

  • Clients who attend for their appointments will have a no contact temperature check, if your temperature is high unfortunately you will not be able to enter and we will reschedule your appointment.

  • You will need to use hand sanitizer on arrival and after your treatment.

  • I will limit the number of clients per day to allow time for deep cleaning between clients. Cleaning and my personal hygiene/hand washing will be maintained to a high standard.

  • Please do not arrive early for your appointment. Also please arrive alone, unfortunately no one will be allowed to wait in the waiting area.

  • Unfortunately for the time being toilet facilities will be out of use.

  • Specific treatments are not permitted due to the length of time the treatment takes, please message or call for more information

  • All soft furnishings will be removed from the waiting area and treatment room

  • Please bring minimal coats/bags and use the coat hanger provided to hang all clothes

  • Water will be provided in disposable cups.

  • Where possible please pay by card, if you are paying with cash please have the correct change